0999 bat Privacy Policy
This document fully explains how your personal information is collected, what it is used for, and how it is kept secure. Please read it carefully before using our platform.
Introduction and Scope of Application
0999 bat is an online gaming and betting platform serving users in Bangladesh. We believe personal privacy is a fundamental right, and we are committed to protecting the information of our platform users.
This Privacy Policy applies to the following:
- All information collected while using the 0999 bat website (0999bat.cam)
- Information collected while using the Android and iOS mobile apps
- Information from registration, login, deposit, withdrawal, and live support sessions
- Information provided when contacting our customer service team
Persons under 18 years of age are strictly prohibited from using this platform. All casino and betting activities are for members aged 21 and above only.
What Information Is Collected
2.1 Registration and Account Information
We collect the information you provide when opening an account at 0999 bat. This includes:
- Full name and date of birth
- Mobile number (linked to bKash, Nagad, or Rocket)
- Email address (if provided)
- Username and password (stored in encrypted form)
2.2 Financial Transaction Information
During deposit and withdrawal processes, we collect transaction details including mobile wallet number, transaction amount, date, and reference number. Our platform processes transactions through bKash, Nagad, and Rocket only.
2.3 Technical and Device Information
To improve your browsing experience and ensure security, we automatically collect the following information:
- IP address and device type
- Browser name and version
- Operating system information
- Session time and activity logs on the platform
- Cookie and local storage data
2.4 Gaming Activity Information
We store your play history on the platform, bet amounts, win/loss records, and bonus usage details. This information is used to comply with responsible gaming policies and to verify account security.
Purpose of Using Information
0999 bat uses collected information only for the following legitimate purposes:
- Account Management: For registration, identity verification, and account security.
- Financial Transaction Processing: To complete deposits and withdrawals correctly. Minimum deposit is ৳300 and minimum withdrawal is ৳800.
- Customer Service: To provide support via 24/7 live chat and email.
- Security and Fraud Prevention: To detect unauthorized access and suspicious activity.
- Service Improvement: To enhance platform performance and user experience.
- Legal Compliance: To maintain records required under applicable law.
- Responsible Gaming: To identify unusual gaming behavior and provide assistance to members.
Data Storage and Security
4.1 Technical Security Measures
0999 bat uses industry-standard technology to protect user information. All data is transferred via SSL encryption, which protects personal and financial information from unauthorized access.
- Use of SSL/TLS encryption protocols
- Password storage using hashing and salting methods
- Regular security audits
- Firewall and intrusion detection systems
- Restricted internal access policy
4.2 Data Retention Period
Information may be retained for a specified period while your account is active and after it is closed, to meet legal and regulatory requirements. Financial transaction records are kept for the long term in accordance with applicable regulations.
Sharing Information with Third Parties
0999 bat generally does not share user information with third parties. However, exceptions may apply in the following limited circumstances:
5.1 Service Provider Partners
Technology partners that assist in operating our platform — such as payment processing, server hosting, and game software providers — may access information to a limited extent. These partners are contractually bound to meet our privacy standards.
5.2 Legal Obligations
In the case of a court order, government directive, or lawful investigation, we may be required to disclose information in compliance with applicable law. In such cases, we will provide only the information legally required.
5.3 Business Restructuring
In the event of a future merger, acquisition, or business restructuring, user information may be transferred. In that case, we will inform members in advance and publish the updated policy.
Cookies and Tracking Technologies
6.1 Use of Cookies
Cookies are used on the 0999 bat website. Cookies are small text files stored in your browser that help the site function properly. We use the following types of cookies:
- Essential Cookies: Required for login sessions and security; these cannot be disabled.
- Functional Cookies: Used to remember language preferences and user settings.
- Analytics Cookies: Used to monitor and improve platform usage.
6.2 Cookie Control
You can disable non-essential cookies by changing your browser settings. However, disabling essential cookies may affect some platform functions.
Your Rights and Choices
As a member of 0999 bat, you have the following rights over your own information:
- Right to Access: You may request to know what information we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your information in certain circumstances — however, this may not be possible for records kept under legal obligations.
- Right to Object: You may object to the use of your information for certain specific purposes.
- Account Closure Request: If you wish, you may contact customer service to close your account and have your data deleted.
To exercise these rights, contact us via 24/7 live chat or email. Our customer service team provides support in both Bengali and English.
Protection of Minors' Information
0999 bat does not serve persons under 21 years of age under any circumstances and does not knowingly collect information from minors. An age verification process is followed during registration.
If we become aware that a minor's information has entered our system, the relevant account will be immediately closed and all associated information will be deleted.
Policy Changes and Updates
0999 bat reserves the right to change or update this Privacy Policy as needed. For significant changes, we will send a notification to members' accounts and note the update date on this page.
Continuing to use the platform after a revised policy is published means you have agreed to the revised policy. We therefore recommend checking this page regularly.
Contact Us
If you have any questions, complaints, or information requests regarding this Privacy Policy, please contact us through the following:
- Live Chat: Via the live chat button on the website or app (available 24/7)
- Email: [email protected]
Our customer service team can assist in both Bengali and English. To learn more about us, visit our About Us page.